DealerRater Reviews

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Overall Score:    4.8

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Al Brown

My Review of Courtesy Chrysler Jeep Dodge:
they always treat me well when I come in
and i never have any issues with the workers, they are straight forward and to the point


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Overall Score:    5.0

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Hoople, Bob Krueger

My Review of Courtesy Chrysler Jeep Dodge:
Bob and Matt went above-and-beyond to ensure that we were happy with our vehicle purchase. Pleasant to work with, open and honest. I would definitely recommend these salesmen at Courtesy Dodge.

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Overall Score:    5.0

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Del Contreras

My Review of Courtesy Chrysler Jeep Dodge:
I stopped on a rainy morning just to look at a Jeep Wrangler that I saw as I was going past. I was surprised at how quickly a salesman came out in the rain to greet me. When I said this wasn't exactly what we were looking for, he told me about another vehicle they had that wasn't currently on the lot, but suggested I check out the dealership website to view it. I did. I returned. I test drove the Jeep. My husband and I are now driving around in our newest "toy"--a 2010, bright red Jeep Wrangler! Thanks Del!

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Overall Score:    5.0

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Krueger

My Review of Courtesy Chrysler Jeep Dodge:
From my first visit, my Salesman identified what type of vehicle would be a good fit based upon price and size. Because I lease my vehicles, I was able to lease a new Chrysler 200 for a payment lower then my previous lease. After the test drive, no other vehicle provided the features and comfort of the Chrysler. I had formerly driven GM cars. So far, I am nothing but happy with my experience and have made referrals to family and friends. Thanks to Bob and the others who worked diligently to create this extremely positive experience, and to Chrysler for designing such a nice car.



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Overall Score:    5.0

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Schutz

My Review of Courtesy Chrysler Jeep Dodge:
very friendly and i got a nice cold beverage on a hot day he didnt give up on me we kept trying until we made it work i like to thank everyone there who made it possible i would highly recommend thank you chris he should get a bonus (hint hint) :-)

- cassandra134
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Overall Score:    5.0

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Sykes

My Review of Courtesy Chrysler Jeep Dodge:
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Quality of Work: N/A
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Overall Score:    5.0

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Schutz

My Review of Courtesy Chrysler Jeep Dodge:
We were looking for a used low mileage vehicle. Chris found what we were looking for and it is history. We have driven the vehicle about 2000 miles and are very pleased. During the process Chris explained everything thoroughly and answered all of our questions.

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Overall Score:    5.0 

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Baumgard

My Review of Courtesy Chrysler Jeep Dodge:
I had been shopping for a new car but was unable to decide on exactly what I wanted. When I stopped in to the dealership Scott helped me right away. He was helpful and knowledgable about all of the cars. He listened to what I wanted and was able to help me pick out the perfect car for me. I love my new Jeep and would recommend him and Courtesy to all of my friends!

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Overall Score:    5.0

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Krueger

My Review of Courtesy Chrysler Jeep Dodge:
I walked in wanting to buy a mini-van since my current vehicle was not fitting my needs. Within 36 hours, the deal was signed, sealed and delivered. I have NEVER purchased a car that fast in my life! I cannot say enough about Bob Krueger who listened to my needs and got the job done. Thank you Bob! I love, love, LOVE my mini-van!!

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Overall Score:    5.0

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Krueger

My Review of Courtesy Chrysler Jeep Dodge:
I needed to find financing and a car quickly. I called Bob to have him check and see if I could qualify.
Within a few hours he had found me the financing I needed, and a car that I was very interested in.
The next day I had my new used car! Very Thankful.

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Overall Score:    5.0

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Spendow

My Review of Courtesy Chrysler Jeep Dodge:
Brian Spendow did an excellent job of explaining all our options and gave us a great deal. He was patient and listened to what are needs were. We have other family members who have bought from Courtesy Dodge in the past and they had excellent customer service when it was needed.

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Overall Score:    5.0 

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Beger

My Review of Courtesy Chrysler Jeep Dodge:
We went in to buy a used car, we were just shopping. Bill was very friendly and did not come across pushy. He took time to find out what we were really interested in, and helped us find the perfect car. I took it for a test drive, and was very pleased. He was patient with the questions and answered them all very well. He worked hard to give us the very best deal. The whole transaction was very smooth, and easy. We would definitely recommend Courtesy Dodge to friends..and particularly Bill Beger.

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Overall Score:    5.0 

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Sykes

My Review of Courtesy Chrysler Jeep Dodge:
Great experience. Scott went above and beyond to help get me the perfect car. Staff was friendly and courteous. More than fair value for my trade and great price for my vehicle. This is the second car I have purchased from Scott and he always does an outstanding job! Great place to buy a vehicle.

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Overall Score:    5.0

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Sykes

My Review of Courtesy Chrysler Jeep Dodge:
Extensive auto selection and very fair prices. Excellent buying experience. Mr. Sykes was great to work with - open and honest, accomodating, really into customer service. We used the power of the internet and many dealership visits to determine that Courtesy gave us the best value for the price paid. Nice service department assistance too. A very clean and pleasant environment. Will be back there for our service needs and when we search for our next vehicle.

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Overall Score:    4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Sykes

My Review of Courtesy Chrysler Jeep Dodge:
COURTESY DODGE IS AWESOME - THE STAFF THERE WAS KIND, CARING, COURTIOUS, FUN AND THEY EXTEND/PUT THIER ALL INTO FINDING YOU THE BEST FINACE OR DEAL FOR YOUR NEW AUTOMOBILE ( MY SALES PERSON WAS SCOTT SYKES) COOL AND AN AWESOME GUY TO WORK WITH. THANKS SCOTT!! TO GET YOUR AUTOMOBILE SERVICE THERE IS EXCELLENT - THE BODY SHOP IS EXCELLENT. I THINK ALL THE STAFF THERE IS VERY PROFESSIONAL AND RESPECTABLE PEOPLE IN A WORK FORCE. THANKS TO EVERYONE WHO HAS HELPED ME WITH MY EVERY NEEDS!!!.


WHAT A GREAT STAFF

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Overall Score:    5.0

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Al Brown

My Review of Courtesy Chrysler Jeep Dodge:
I have been bringing my vehicle in for service whenever the need arises from the beginning. I have done so because the service has always been phenomenal, Al is great!, the pricing seems good, but I appreciate the honesty and friendly nature the most of the customer service reps.

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Overall Score:    4.8

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Rob Grabill

My Review of Courtesy Chrysler Jeep Dodge:
They checked twice to make sure the a/c problem I was experiencing was caused by the coil. It was very expensive but they pared it to the bone. I was taken home by a courteous driver and picked up the next morning in time to make my schedule. Good service by good people.

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Overall Score:    4.8 
Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Rob Grabill

My Review of Courtesy Chrysler Jeep Dodge:
I called with a lock problem on my minivan. I was given a day to bring it in. Rob gave me an estiment and time frame of the repair. He was right on the money and had me out the door in good time. My lock problem was fixed and all was good. I have dealt with Rob before and I know i can rely on him helping me. He is always friendly and i feel he will take care of me as a customer. It is nice to be able to trust someone at my dealership to handle my car issues. I am always treated with a friendly smile and attitude from Rob or Al. I would recommend them to others.

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Price: N/A
Overall Score:    5.0 

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Al Brown

My Review of Courtesy Chrysler Jeep Dodge:
This was the fastest oil change I have ever had!! It was less than ten minutes. I barely had enough time to finish my cookies and just started my coffee. They also fixed my tail light. I have been to many dealerships in many states and this is by far my favorite Good work!

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Overall Score:    4.8 

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug Shank

My Review of Courtesy Chrysler Jeep Dodge:
We walked into the dealership wanting to just look at new vehicles and get an idea at how much we were looking at when we decided to purchase a new vehicle, but the staff at courtesy made my wife and I feel comfortable and not pressured at all, they even let us take a vehicle home over the weekend to try. Needless to say, my wife fell in love with the Jeep Patriot we brought home and Monday morning we bought that Patriot! We could not be happier and will come back again for our next new vehicle.

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Overall Score:    5.0 

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug Shank

My Review of Courtesy Chrysler Jeep Dodge:
I have purchased my last 6 vehicles through Courtesy Chrysler and have a very tough time looking elsewhere! Doug Shank is a very courteous, easy going and thorough Salesman. His attention detail is very impressive. It is very difficult to find a dealership that you can build a relationship with that lasts in todays world and a Salesman as well. I have looked elsewhere to compare pricing and inventory, but always end up at Courtesy Chrysler as they(Doug) goes the extra mile to get me what I want and need. The Service Department is very responsive and quick.
I walked in after having many troubles with used cars, so I wanted to try buying new. When I arrived I was pleasantly greeted, and they asked what I was looking to buy. The fact they wanted to help me buy what I wanted instead of trying to talk me into something else was amazing given most dealership just want to talk you into the high price tag car! They helped me locate the model of car, highlighted the options and differences in a straight forward manner. The financing advisor crunched the numbers to find out if leasing or buying was more what I wanted. Again cleared stated the pros and cons of both options, and let me decide without any pressure. If I had known the easy of buying from them years ago I would have never went elsewhere.