Courtesy Chrysler Jeep Dodge
440 28th St SE Grand Rapids, MI 49548Sales: (877) 887-4499
- Service: (888) 201 - 8905
- Parts: (888) 201 - 8905
Staff
Click on one of the people below to find out more information.
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- Brent Locey
- Director of Fixed Operations
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- 616-241-9564
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Brent has spent all 13 years of his auto industry experience here at Courtesy. He's a true car guy who says his job allows him to live out his automotive passion every day.
Brent, who lives in Caledonia, married his high school sweetheart and has two children, a 7-year-old daughter and a 5-year-old son.
"My philosophy is to treat people the way I expect to be treated. I carry this out each day by maintaining a positive attitude and an open mind!"
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- Al Brown
- Service Advisor / Express Lane
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- 616-241-9568
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Al has been a crucial part of Courtesy's service department for over three years. His favorite part of working at Courtesy is his day-to-day interactions with customers.
He strives to make his customers happy by following the golden rule, treating them like he would want to be treated.
When he's not Courtesy, Al enjoys bowling and spending time with his family, which includes his wife, son, daughter and two grand-daughters.
Read what Al's customers have to say about him.
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- Rob Grabill
- Service Advisor
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- 616-241-9538
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Rob has been with Courtesy for three years but has worked in the auto industry for a total of over 25 years!
When he's not helping service customers at Courtesy, Rob is enjoying what West Michigan has to offer with hunting, fishing and camping - in his Jeep of course!
To ensure customers have a good experience that keeps them coming back to Courtesy Rob's customer service policy is to repair vehicles right the first time.
Read what Rob's customers have to say about him.
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- Tom Williams
- Service Advisor
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- 616-241-9537
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Tom has worked in the auto industry for 12 years, 9 of those years being with Courtesy.
Tom doesn't just work for a Jeep dealership - he's also a proud owner of a 2009 Jeep Wrangler and a 2009 Jeep Patriot.
When not helping service customers at Courtesy, he likes fishing, camping and motorsports. Tom has two grown children and lives with his wife in Grandville.
Read what Tom's customers have to say about him.
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- Dan Palmeri
- Service Advisor
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- 616-241-9569
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- Mark Shaffer
- Service Advisor
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- 616-241-9528
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- Ed Buck
- General Manager
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- 616-241-9850
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Ed Buck has been working in the car business since 1984 and has spent 23 years of that experience working for Courtesy Chrysler Jeep Dodge. Ed is married and has one son, three dogs and lives in Grand Rapids.
Ed Buck doesn't just work with the Jeep brand; he lives the Jeep brand. Ed and his wife both drive Jeep Grand Cherokees and are Jeep enthusiasts.
For Ed, the best parts of working at a place like Courtesy, are the great customers we're able to meet each day, and the employees whose hard work makes Courtesy one of West Michigan's highest-rated dealerships.
Ed believes in following the golden rule, treating customers the way that you would like to be treated yourself.
"You can never do too much for a customer."
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- Mark Macauley
- Director of Variable Operations
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- 616-241-9511
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Mark has been working in the car business since 1988 and has spent many years of his career here at Courtesy Chrysler Jeep Dodge. As a sales manager, making customers happy and exceeding their expectations is his number one priority.
Mark loves the HEMI power of his Jeep Grand Cherokee and particularly enjoys driving it in different types of terrain and conditions.
When Mark is away from work he also enjoys sports and spending time with his family. Mark and his wife have one daughter and currently reside in Rockford.Read what Mark's customers have to say about him.
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- Jack Veneklase
- New Vehicle Sales
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- 616-241-9515
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Jack has over three decades of experience in the auto industry and three here at Courtesy.
Jack's involvement with the Jeep brand doesn't end when he leaves work, because he actually drives a Jeep Grand Cherokee which he says is a "comfortable and dependable ride."
Jack's philosophy follows the golden rule guidelines: treat every customer like he would like to be treated. He likes the car business because every day is different.
When he's not at Courtesy, Jack enjoys golf, reading and travel. He lives with his wife, a retired schoolteacher and has three adult children who live in different areas of the Midwest.
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- Scott Baumgard
- New Vehicle Sales
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- 616-241-9523
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Scott has been with Courtesy for a year but has worked in the auto industry for a total of 3 years. Working for a Jeep dealership was a natural choice for Scott, because he actually drives a Jeep Grand Cherokee!
His favorite things about Courtesy are the friendly home-like atmosphere, outstanding service department and overall customer service that every employee applies to each customer that walks through the door.
"My customer service policy is that I want to treat every customer with the most respect by listening to what they want, maintaining a consistent attitude to every customer every time. In return, this helps me keep loyal customers with strong relationships."
Read what Scott's customers have to say about him.
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- Jeff Sweeris
- New Vehicle Sales
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- 616-241-9509
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Jeff has been working in the automotive industry for 14 years. Before joining the sales family at Courtesy, he worked for a Chrysler, Jeep, Dodge organization on the East Coast.
During his time there, Jeff held several different positions, ranging from salesperson, sales manager to finance manager and general manager, before eventually owning his own company.
Not only does Jeff sell Chrysler vehicles, but they are his car of choice. Over the years, he's driven a Ram pickup, Jeep Wrangler and he now currently drives a Chrysler 300. Jeff says he loves the comfort and styling that the 300 has to offer him.
"I was born and raised in Wyoming, Michigan and when I left to the East Coast I realized that people here in West Michigan are some of the greatest people in the world, and it's still true today. There is no place like Home. I am blessed to be part of such a great organization and sell such an incredible product."
Read what Jeff's customers have to say about him.
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- Pat Smith
- Sales Consultant
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- psmith@courtesy.com
- (616)241-9517
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- Victor Calloway
- New Vehicle Sales
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- 616-241-9508
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- Shane Fuhs
- Marketing Director
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- 616-241-9521
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- Rick Balkema
- Inventory Manager
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- 616-241-9535
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- Chris Schutz
- Used Vehicle Sales
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- 616-241-9510
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- Del Contreras
- Used Vehicle Sales
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- 616-241-9586
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- Scott Sykes
- Used Vehicle Sales
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- 616-241-9527
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- Bob Montney
- Finance Director
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- 616-241-9516
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- Jim Bush
- Special Finance Manager
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- 616-241-9525
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- Larry Seeley
- Rental Manager
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- 616-241-9514
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Larry Seeley has been working in the car business for over 22 years, spending the last three years of his career here at Courtesy.
The Dodge Caravan is Larry's vehicle-of-choice, because of its comfortable and roomy interior.Larry lives in Jenison with his 16-year-old son and 14-year-old daughter. He enjoys spending time with his family, running and watching sports.
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- Ed Pelton
- Parts Manager
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- 616-241-9565
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Ed Pelton has been a dedicated worker for Courtesy and its predecessor, Highland Chrysler, for over 40 years!
Ed has been working with Chrysler parts since 1971, and like a true Mopar fan, has restored two classic car of his own: 1967 and 1970 Dodge Chargers.
Ed's customer service philosophy is simple: wait on customers with a smile and a good attitude.
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- Bob Jordan
- Assistant Parts Manager
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- 616-241-9572
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- Spencer Swift
- Parts Advisor
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- 616-241-9571
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- Kevin Goethal
- Body Shop Manager
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- 616-241-9567
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When Kevin came to Courtesy five years ago he already had a decade of auto industry experience already under his belt. He has held numerous positions within dealerships, including: detailer, estimator, foreman, tech, painter and now manager!
Kevin's involvement with the Jeep brand doesn't end when he leaves work, because his family's vehicle is a Jeep Commander and he enjoys off-roading in his free time.
"First off most people that come in my door at the collision center are here because they have had a accident or problem with there car I make it my personal goal to make sure we take there problem or bad experience and turn it into a good one. We try hard not to disrupt customers life anymore than we have to." - Kevin Goethal
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- Kari McGuire
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- 616-241-9580
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- Ron Merchant
- Asst. Service Manager
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- 616-241-9575
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Working at Courtesy for almost 40 years, Ron says that the family atmosphere and high level of integrity are his favorite parts of being a member of our team.
When it comes to customer service, Ron thinks that being honest, friendly and having an accountable attitude is what sets the Courtesy dealership experience apart from our competitors.
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- Matt Hoople
- Used Vehicle Sales
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- 616-241-9522
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A veteran sales consultant of over 15 years at Courtesy, Matt says his favorite part has been the longevity of his fellow employees and the inner-faith and values that he's been able to pass on, in doing business with his clients.
Matt's family is a Chrysler family. His current car of choice is a 2011 Chrysler 200, while his wife drives a 2009 Chrysler Town & Country Touring.
"After my 15 plus years here at Courtesy we have never lost a customer to price, service or selection. I have really enjoyed getting to know my customers and their extended families over the years through many different vehicles I have sold them to make great memories, safety to protect them and helping them enjoy their ownership one vehicle at a time. Thank you to all of my customers - over 2,500 since my start back in May,1996; it has been my pleasure and drive safely!"
Read what Matt's customers have to say about him.