Courtesy Chrysler Jeep Dodge
440 28th Street Southeast Grand Rapids, MI 49548SALES: (877) 887-4499
- Service: (888) 414-5410
- Parts: (888) 415-7533
Staff
Click on one of the people below to find out more information.
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- Al Brown
- Service Advisor / Express Lane
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- 616-241-9568
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Al has been a crucial part of Courtesy's service department for over four years. His favorite part about working at Courtesy is his day-to-day interaction with customers.
He strives to make his customers happy by following the golden rule, treating them like he would want to be treated.
When he's not at Courtesy, Al enjoys bowling and spending time with his family, which includes his wife, son, daughter and two grand-daughters.
Read what Al's customers have to say about him.
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- Mark Macauley
- General Sales Manager
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- 616-241-9511
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Mark has been working in the car business since 1988 and has spent many years of his career here at Courtesy Chrysler Jeep Dodge. As the general sales manager of Courtesy Chrysler Jeep Dodge, making customers happy and exceeding their expectations is Mark's number one priority. Mark loves talking to our customers and encourages them to call him directly at 616-241-9511 to share their experience.
Mark loves the HEMI power of his Jeep Grand Cherokee and really enjoys driving it in challenging types of terrain and conditions.
When Mark is away from work he also enjoys sports, playing pinball and spending time with his family. Mark and his wife have one daughter and reside in Rockford.Read what Mark's customers have to say about him.
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- Brent Locey
- Director of Fixed Operations
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- 616-241-9564
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Brent has spent all 13 years of his auto industry experience here at Courtesy. He's a true car guy who says his job allows him to live out his automotive passion every day.
Brent, who lives in Caledonia, married his high school sweetheart and has two children, a 7-year-old daughter and a 5-year-old son.
"My philosophy is to treat people the way I expect to be treated. I carry this out each day by maintaining a positive attitude and an open mind!"
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- Rob Grabill
- Service Advisor
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- 616-241-9538
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Rob has been with Courtesy for over 24 years!
When he's not helping service customers at Courtesy, Rob is enjoying what West Michigan has to offer with hunting, fishing and camping - in his Jeep of course!
To ensure customers have a good experience that keeps them coming back to Courtesy Rob's customer service policy is to repair vehicles right the first time.
Read what Rob's customers have to say about him.
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- Tom Williams
- Service Advisor
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- 616-241-9537
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Tom has worked in the auto industry for 12 years, 9 of those years being with Courtesy.
Tom doesn't just work for a Jeep dealership - he's also a proud owner of a 2009 Jeep Wrangler and a 2009 Jeep Patriot.
When not helping service customers at Courtesy, he likes fishing, camping and motorsports. Tom has two grown children and lives with his wife in Grandville.
Read what Tom's customers have to say about him.
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- Josh Bisher
- Service Advisor
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- 616-241-9560
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- Kari McGuire
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- 616-241-9580
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- Scott Baumgard
- New Vehicle Sales
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- 616-241-9513
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Scott has been with Courtesy since 2010, but has worked in the auto industry since 2008. Working for a RAM and Jeep dealership was a natural choice for Scott, because he owns a RAM 1500 and a Jeep Commander.
When he's not helping service customers at Courtesy, Scott really enjoys hunting, fishing and playing hockey!
His favorite things about Courtesy are the friendly home-like atmosphere, outstanding service department and overall customer service that every employee applies to each cutomer that works through the door.
"My customer service policy is that I want to treat every customer with the most respect by listening to what they want, maintaining a consistent attitude to every customer every time. In return, this helps me keep loyal customers with strong relationships."
Read what Scott's customers have to say about him.
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- Mary McCabe
- New Vehicle Sales
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- 616-241-9524
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Mary has been in the automotive industry for the past 6 years. She truly enjoys selling Chrysler, Jeep, Dodge & RAM's. She starts each day excited with the possibility of meeting at least one new person to talk to.
Mary is originally from Rockford and graduated from Aquinas College. She has lived in the community her entire life.
In her free time, Mary enjoys spending time with her family and cooking.
Please say hello to Mary the next time you visit our dealership.
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- Jeff Sweeris
- New Vehicle Sales
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- 616-241-9509
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Jeff has been working in the automotive industry for 14 years. Before joining the sales family at Courtesy, he worked for a Chrysler, Jeep, Dodge organization on the East Coast.
During his time there, Jeff held several different positions, ranging from salesperson, sales manager to finance manager and general manager, before eventually owning his own company.
Not only does Jeff sell Chrysler vehicles, but they are his car of choice. Over the years, he's driven a Ram pickup, Jeep Wrangler and he now currently drives a Chrysler 300. Jeff says he loves the comfort and styling that the 300 has to offer him.
"I was born and raised in Wyoming, Michigan and when I left to the East Coast I realized that people here in West Michigan are some of the greatest people in the world, and it's still true today. There is no place like Home. I am blessed to be part of such a great organization and sell such an incredible product."
Read what Jeff's customers have to say about him.
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- Pat Smith
- New Vehicle Sales
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- psmith@courtesy.com
- (616)241-9517
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Pat has been with Courtesy Chrysler Jeep Dodge since 2011. Beginning his sales career in 1986, Pat Brings years of experience serving his individual and commercial customers with honesty and respect.
Pat strives to create a first class purchasing experience for everyone of his customers and would like all of them to know that he is always available for them after the sale.
As a true believer in the Chrysler, Jeep, Dodge & RAM product...Pat drives a 2013 RAM 1500 himself. He enjoys the performance, comfort, technology and style of his truck.
Away from the dealership, Pat spends time with his wife, children and grand children. He enjoys playing golf, boating and fishing.
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- Danielle Lester
- Inventory Control
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- 616-241-9507
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- Dustin Knaggs
- New Vehicle Sales
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- 616-241-9561
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Dustin was born and raised here in Michigan, and grew up in and around the car business. He enjoys every aspect of the auto industry, from parts to service and of course the sales side. Dustin is the proud father of three wonderful children. In his time away from the dealership, Dustin is an avid outdoorsman, enjoying boating, fishing, and all sports. After working at dealerships in St. Louis Missouri and Lansing Michigan, he settled into the Grand Rapids area where he now calls home.
Dustin enjoys being around people and helping to solve problems, so sales is a natural fit. He enjoys meeting new people and creating loyal and long lasting relationships with all his customers, sold or unsold.
"I have a passion for making people smile and enjoy the car buying process, and here at Courtesy our staff and service department share that same passion as I do!"
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- Bryan Brown
- New Vehicle Sales
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- 616-241-9849
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Bryan has been with the Courtesy family since 2012. He has been in the automotive business since 2009. Bryan has over six years of sales and marketing experience which includes selling to both the private and the public sector. This offers him a unique understanding of the complex and ever changing marketplace. Bryan takes pride in understanding his customers needs and building long standing relationships with them.Through Bryan's experience, he has developed a keen sense of marketing and sales expertise. He has had the opportunity to participate in a variety of sales training courses, workshops and seminars that have allowed him to better serve you and build his career.Bryan is currently attending part time college courses and will finish his education in Oct of 2013 with a degree in business management and marketing. He has taken pride in finishing school and working full time to reach his goals. During Bryan's time off, he enjoys sailing and spending time with his wife and son.
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- John Hubbard
- New Vehicle Sales
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- 616-241-9844
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John has been in automotive sales since 2000 and has been with Courtesy since 2011. Most of his career has been at a Chrysler Jeep Dodge dealership. He loves the loyalty of his customers, especially his Jeep customers. Seeing families that all have Jeeps is fairly common. Being an outdoors person is usually easy to connect and stay connected with Jeep customers.
He really likes having a very diverse product line, from the Dodge Dart to the Heavy Duty RAM. We truly have something for everybody in the market today. Treating his customers the way he wants to be treated is the motto he goes by. When not at Courtesy, he spends his spare time golfing and doing home projects.
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- Rick Sepanik
- Used Vehicle Sales
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- 616-241-9848
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- Matt Hoople
- Used Vehicle Sales
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- 616-241-9522
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A veteran sales consultant of over 15 years at Courtesy, Matt says his favorite part has been the longevity of his fellow employees and the inner-faith and values that he's been able to pass on, in doing business with his clients.
Matt's family is a Chrysler family. His current car of choice is a 2011 Chrysler 200, while his wife drives a 2009 Chrysler Town & Country Touring.
"After my 15 plus years here at Courtesy we have never lost a customer to price, service or selection. I have really enjoyed getting to know my customers and their extended families over the years through many different vehicles I have sold them to make great memories, safety to protect them and helping them enjoy their ownership one vehicle at a time. Thank you to all of my customers - over 2,500 since my start back in May,1996; it has been my pleasure and drive safely!"
Read what Matt's customers have to say about him.
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- Chris Schutz
- Used Vehicle Sales
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- 616-241-9510
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With over 15 years sales experience, Chris is a self-proclaimed "people person" who enjoys interacting with customers.
"My philosophy is treat every customer with respect and give them excellent customer service. Realizing it is a major purchase, I want them to feel happy with their purchase."
Chris and his wife Jodi live in Plainfield Township with their two children, ages nine and 16. In his free time, Chris likes to watch sports, spend time with his family and hang out with his friends.Read what Chris's customers have to say about him.
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- Ron Howard
- Used Vehicle Sales
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- 616-241-9515
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Ron is one of the newer members to our sales staff. He calls himself the Old New Guy.
He believes if you help people get what they want, you get all you need. Trust and honesty are key in all relationships.
Ron brings years of business and sales background with him to the Courtesy Sales Staff. He has been self employed as well as a Sales & Marketing Director on the local and national scale.
Ron grew up in Michigan. He enjoys spending time with his wife, children and several grandchildren. He also stays busy in Civic Activities helping others.
Ron looks forward to assisting you in finding what is right for you!
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- Terry Madison
- Used Vehicle Sales
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- 616-241-9523
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Terry is truly a car business success story. He started in the wash bay at age 17 and has worked his way up through every department to find his home with us here as a professional sales consultant. With over 27 years of automobile experience he believes that "the customer" is still the single most important part of our industry.
Terry is married and has seven children. He and his wife have logged untold miles behind the wheel of many different Chrysler built minivans over the years. He says "There is no question that Chrysler builds the best minivan on the market. Our current Dodge Grand Caravan has over 190,000 miles on it with no signs of stopping any time soon."
In his spare time he enjoys being a musician on the praise and worship team at his church, riding motorcycles and most of all, spending time with his family.
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- Ed Buck
- General Manager
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- 616-241-9850
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Ed Buck has been working in the car business since 1984 and has spent 23 years of that experience working for Courtesy Chrysler Jeep Dodge. Ed is married and has one son, three dogs and lives in Grand Rapids.
Ed Buck doesn't just work with the Jeep brand; he lives the Jeep brand. Ed drives a Jeep Wrangler Unlimited and his wife drives a Jeep Grand Cherokee.
For Ed, the best parts of working at a place like Courtesy, are the great customers we're able to meet each day, and the employees whose hard work makes Courtesy one of West Michigan's highest-rated dealerships.
Ed believes in following the golden rule, treating customers the way that you would like to be treated yourself.
"You can never do too much for a customer."
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- Rick Balkema
- Used Car Sales Manager
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- 616-241-9535
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Rick has been a proud team member of Courtesy Chrysler Jeep Dodge for 24 years. He has been a consummate professional and friend to everyone he has encountered with his time spent at Courtesy.
Rick's philosophy is to create the best experience anyone could imagine...not just in buying a vehicle, but in anything you do.
His dedication to his job is second to none and it shows with every smile that walks out of Courtesy.
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- Rick Stanton
- Finance Director
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- 616-241-9563
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- Shane Fuhs
- Sales Manager
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- 616-241-9521
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Shane is a graduate of Michigan State University and has been with Courtesy Chrysler Jeep Dodge since 2007. He is married with a son and lives in Walker.
Shane grew up always having a Jeep Wrangler in his family and loves the fact that he gets to work so closely with the brand. He thinks that the Mopar family is the most loyal group of car enthusiasts and is proud to have experienced that from his dad.
Working at Courtesy allows Shane to meet new people on a daily basis, as well as allowing him to create the best possible experience anywhere in town for his customers.
"Courtesy Chrysler Jeep Dodge RAM is a family atmosphere...from the local ownership and employees, to all of the familiar and new faces that walk through it's doors!"
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- Curt Campeau
- Sales Manager
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- 616-241-9843
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Curt has been in the Automotive Industry since 2009 and with Courtesy since 2011. Curt is originally from Northern Michigan, however he has lived in many different states such as Virginia & Florida. He thoroughly enjoys Grand Rapids and everything the city has to offer. "Grand Rapids is the best kept secret and I am here to stay".
When Curt is not working, he enjoys spending time with his young family and proclaims himself as a "Sports Fanatic". Curt and his wife just purchased a home in Hudsonville. They have a three year old daughter and are proudly expecting their second child.
Curt takes pride in making sure that Customers are well taken care of. As one of Curt's loyal customers put it "All I can say is WOW! I have purchased four cars from Courtesy and after my recent experience I am 120% sure that I will never EVER walk into another dealership again." -
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- Jim Bush
- Special Finance Manager
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- 616-241-9525
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Jim has been working in the car business for 15 years. As the special finance manager of Courtesy Chrysler Jeep Dodge, making sure everyone of his customers receives a loan is his mission. Jim finds the greatest joy in seeing his customers drive away in the vehicle of their dreams.
Jim has been living in the area over 30 years with his wife Lisa and son Nick. In his spare time, he likes to play sports and spend time with his family and friends.
Stop in and say hi whenever you are at the dealership!
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- Larry Seeley
- Rental Manager
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- 616-241-9514
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Larry Seeley has been working in the car business for over 22 years, spending the last three years of his career here at Courtesy.
The Dodge Caravan is Larry's vehicle-of-choice, because of its comfortable and roomy interior.Larry lives in Jenison with his 16-year-old son and 14-year-old daughter. He enjoys spending time with his family, running and watching sports.
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- Ed Pelton
- Parts Manager
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- 616-241-9565
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Ed Pelton has been a dedicated worker for Courtesy and its predecessor, Highland Chrysler, for over 40 years!
Ed has been working with Chrysler parts since 1971, and like a true Mopar fan, has restored two classic car of his own: 1967 and 1970 Dodge Chargers.
Ed's customer service philosophy is simple: wait on customers with a smile and a good attitude.
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- Bob Jordan
- Assistant Parts Manager
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- 616-241-9572
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- Spencer Swift
- Parts Advisor
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- 616-241-9571
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- Kevin Goethal
- Body Shop Manager
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- 616-241-9567
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When Kevin came to Courtesy five years ago he already had a decade of auto industry experience already under his belt. He has held numerous positions within dealerships, including: detailer, estimator, foreman, tech, painter and now manager!
Kevin's involvement with the Jeep brand doesn't end when he leaves work, because his family's vehicle is a Jeep Commander and he enjoys off-roading in his free time.
"First off most people that come in my door at the collision center are here because they have had a accident or problem with their car I make it my personal goal to make sure we take there problem or bad experience and turn it into a good one. We try hard not to disrupt customers lives any more than we have to." - Kevin Goethal